Privacy Policy – Summary
At TopTenHomeBuyers we are committed to protecting user privacy. Therefore, we have created and are maintaining an ongoing privacy compliance framework that enables users to access and exercise their privacy rights.
This policy explains what information we collect, how we use it, who we share it with, and what options you have about certain uses. Key elements of our full privacy policy are summarized below for your convenience. However, the full version of our privacy policy is the legally binding one.
During your visit to our websites, we will collect information about your visit, your interaction with content, and some technical information about the device and system from which you are accessing the services. When you use our services, we may ask you to provide sensitive Personal Information, which may include your address or information about your house. We use such information to match you with a third-party provider or a platform that may provide you with what you need.
Residents of states that have state privacy regulations should also review their state privacy notices. We use the information collected on our websites to provide the services you request, to improve the services over time, to measure analytics, statistics, etc. We strongly encourage you to read, understand and revisit our full privacy policy from time to time.
Privacy Policy
Last Updated: August 10, 2024
We may change this Privacy Policy at any time. We will post the modified Privacy Policy on the Site, and the “Last Updated” statement at the top shall reflect the effective date of the modified version. If you access or use the Site following such date, you consent to the modified Privacy Policy. If we make significant changes, we will make sure to provide more prominent notice to you, such as posting a notification on the Site, seven (7) days before the changes become effective. In which case, the changes will be effective seven (7) days after such notification was published.
This Privacy Policy includes:
- Terms Of Use
- Our Legal Bases of Processing
- Information We Process
- The Way We Use Personal Information
- Sharing Your Information with Third Parties
- Links to and Interaction with Third Party Properties
- Choices and Opt-Out
- Information Security
- Children’s Privacy
- Commitment
- Contact Us
1. Terms of Use
This Privacy Policy forms an integral part of the Site’s Terms of Use (the “Terms“). Any capitalized term in this Privacy Policy that was not defined, will have the meaning given to it in the Terms.
For the purposes of this Privacy Policy, “Personal Information” means information that may be used, either alone or in combination with other information, to personally identify an individual, such as a first and last name, an email address, phone number, a home or other physical address, and other contact information. In some jurisdictions and given the specific use we make with the information, an IP address may also be considered Personal Information. In which case, we will be treating the IP address as personal information in all handling and safeguarding aspects.
You are not legally obligated to provide us with Personal Information nor are you required to use the Site in the first place. By using the Site and engaging or interacting with the Services, you consent to this Privacy Policy and to our information practices described herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Site or the Services.
2. Our Legal Bases of Processing
Our data processing procedures are based on consent, legitimate interests and legal obligations. Our legal grounds for processing your Personal Information will typically be one or more of the following:
2.1. Legitimate Interests
Your Personal Information may be used if we have legitimate business reasons to do so. To operate, improve, and promote the Services (for example, by customizing your experience or by analyzing usage trends) and to protect our business (for example, by managing fraud or ensuring the Site is secure).
2.2. Legal Obligations
We may use your Personal Information in certain circumstances to comply with regulatory obligations (for example, addressing complaints from users or authorities);
2.3. Information We Collect from You
We only ask for your name, phone, email, and address in our website form. We collect information about your use of the Services and your interaction with the Site or the Services the following additional ways:
2.4. Device Information
For delivering and compatibility purposes, so as for language, geographic location and time zone, we collect device information such as: device type and version, operating system type, language, version, and information that can be extracted out of a user agent, such as browser type and screen resolution.
2.5. Cookies and Similar Technologies
The Site may use “cookies” and other anonymous web tracking technologies (such as “web beacons”) implemented by us or by third party service providers. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store your online preferences and other information about the interaction you make in the Site. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent to your browser. However, some features or services in the Site may not function properly without cookies and become unavailable for you in such cases. A pixel tag is a type of technology placed on a website for the purpose of tracking activity on websites, or when emails are opened or accessed (if applicable), and is often used in combination with cookies. Please refer to our Cookie Policy for more information about the type of cookies used and the manner in which we use cookies/tracking technologies on our Site.
3. The Way We Use Personal Information
In addition to the uses of information we collect (including Personal Information, jointly “your Information”) described elsewhere in this Privacy Policy, we also use Personal Information in the following ways:
- administer and make available the Site and Services to you;
- further develop and generally improve the Site and the Services;
- counting and tracking purposes of referrals and ads;
- validation of users as human and anti-fraud monitoring
- respond to your inquiries and other communications with you;
- identify or authenticate your access and use of the Site; and
- market to you personalized offers.
4. Sharing Your Information with Third Parties
We do not share Personal Information about you with third parties, except for the following circumstances:
4.1. Data Storage and Security Platforms (“Data Platforms“)
We use third party cloud and storage services to store and retain all Information that we collect about you. It means that we send or otherwise share your Information to/with third party entities that are located anywhere in the world, including in the U.S, for the purpose of storing such information on our behalf, or for other processing needs. Such entities include Amazon Web Services (which privacy policy available at: https://aws.amazon.com/privacy/). We use Data Platforms that maintain strict privacy protection and data security policies, and strict compliance with applicable data protection laws.
4.2. Third Party Service Providers
We may send or otherwise share your Information to/with various third party service providers that help us with our business operations (for example, customer service operators and email or phone administration providers), that help us understand how our users use the Site and Services, operate and improve them, these providers will process your Personal Information only on our behalf.
4.3. Enforcement
We may share your Personal Information with any third party if we believe that disclosure of such information is helpful or reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or governmental request; (b) enforce our Terms of Use, including investigations of potential violations thereof; (c) detect, prevent, or otherwise address fraud or security issues; and/or (d) protect against harm to the rights, property or safety of NI, our affiliated entities, our users, yourself, and/or the public.
4.4. Affiliates, Merger, Sale or Bankruptcy
We may share your information with our group companies (e.g. parent company, subsidiary, sister company or other affiliated entities). In the event that TTHB or one of our affiliated entities is acquired by, or merged with, a third party entity, or otherwise sells all or part of our/its assets, we may (and hereby reserve the right to) transfer or assign the Personal Information and other information we have collected or received. In such a case, the acquiring entity will handle the Service data practices and provide you with any of your rights as per the law that applies to you.
We may also share some non-Personal Information with the following type of third parties and under the following circumstances:
4.5. Analytic Tools
We may use analytics tools, including Google Analytics. It helps us understand users’ behavior on our Site and Services, including by tracking page content, and click/touch, movements, scrolls and keystroke activities. For further information about cookies, please see our Cookie Policy. Click here for further information about Google cookies. For further information on how Google uses information from sites or apps that use our services click here. Click here to opt out of Google Analytics.
4.6. Google Maps
The Site may include Google Maps features and content. The use of such Google Maps features and content is subject to the then-current version of the Google Privacy Policy available at https://www.google.com/policies/privacy/.
5. Choices and Opt-Out
It is your choice to provide us with your information for the uses described in this Privacy Policy. You can decide at any time to exercise your rights with respect to your Personal Information according to the law that applies to you. For example (where applicable and relevant):
5.1. Cookies and Tracking Technologies
You may set your browser to refuse and/or block any cookies from the Site or third party services.
5.2. User Rights
When applicable, you may request to access and update or remove your Personal Information from our servers.
5.3. State Privacy Notice
As mentioned above, some of our data collection is governed by the GLBA. However, in some instances privacy state laws may apply to our data sharing. This section may apply to you and supplement the main privacy policy. Various state privacy laws provide specific rights to their residents in relation to their Personal Information. If you are a resident of one of the relevant states and to the extent provided by law, you may:
6. Request to Know/Access
You may have the right to know what information we have collected, used, or disclosed in the preceding twelve (12) months. Please read Section 3.1 (Information you provide to us), Section 3.2 (Information we collect) and Section 3.3 (Information we receive from third parties) to check applicability and the conditions to exercise this right. We will also disclose to you the specific pieces of Personal Information that we collected about you if we receive your request for such information in accordance with the sections mentioned above, and verify your identity.
7. Request of Deletion
You may have the right to request that we delete from our databases any of your Personal Information that we collect and retain, subject to certain exceptions (such as detecting security incidents, debugging, comply with legal obligations, etc.). We will delete your Personal Information from our records once we verify your identity and unless an exception applies.
8. Request to Opt-Out from Sale or Share of Personal Information
Though we do not currently sell Personal Information, state privacy laws may consider some of our use of cookies as “sale” of Personal Information. As a resident of one of those states you may click the “do not sell my Personal Information” link at the bottom of our homepage, check the box and opt out of such “sale” of information to third parties. When you opt out, you may still see general audience advertising regarding our services.
9. No Discrimination
We will not discriminate against you for exercising your above rights, by: (A) denying you goods or services; (B) charging you different rates for goods or services; (C) providing you with a different level or quality of goods or services; or (D) suggesting that you will receive a different price, rate, level, or quality of goods or services. We may have a different rate or provide a different level or quality of service if the difference is reasonably related to the value provided to you by your Personal Information we collect.
10. Handling Privacy Requests
We endeavor to respond to a verifiable consumer request within 60 days of its receipt. We may deny your request if we couldn’t verify your request or if we must retain your Personal Information for certain activities (such as detecting security incidents, debugging, comply with legal obligations, etc.).
11. Do Not Track Notice
Some web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is an HTTP header field indicating your preference for tracking your activities on the Service or through cross-site user tracking. We do not currently respond to DNT signals.
12. Information Security
We, and respective third-party services/affiliate entities implement data security systems and procedures to secure the information transmitted, processed and stored on the Site, our computer servers and systems. For example, the Site is encrypted by using SSL and so as any other information at transport, we periodically review our information and data collection practices to ensure constant monitoring, we use third party processing and serving services that implement various information security standards and certifications (at rest and transmission), and we monitor and filter access to data when it comes to personnel in our organization. Such systems and procedures reduce the risk of security breaches, but they do not provide absolute security, as there is no such thing when it comes to the world-wide network. Therefore, we cannot guarantee that the Site and our servers are immune to unauthorized access to the information stored therein and to other information security risks.
13. Children’s Privacy
The Site or the Services are not designed to attract users under the age of 18. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18. If we learn that we have collected Personal Information from a child under 18, we will use commercially reasonable efforts to delete that information as quickly as possible. If you believe that we might have any such information, please contact us through this form.
14. Commitment
Protecting your privacy online is an evolving practice, and we use our best efforts to evolve our Site in a manner that meets these requirements and best practices as per all jurisdictions in which the Site is available.
15. Contact Us
We try to make this Privacy Policy simple and easy to understand. However, if you have any questions or concerns you may contact us at privacy@top10homebuyers.com. Our privacy form is for data protection inquiries in accordance with your legal rights listed above. Any other inquiries sent to this form will be ignored.